FAQs

Frequently Asked Questions

Do you ship to the US?

Yes. We ship to all 50 states with tracking on every order.

How much is shipping?

Free on orders of $50 or more. Orders under $50 are $7.99.

How long will my order take?

Orders are processed in 3 to 5 business days, then take about 10 to 20 business days to arrive in the US. You'll get a tracking link by email when it ships.

Can I track my order?

Yes. Use the link in your shipping email, or visit our Track Order page.

What if I'm not happy with my order?

We offer a 30-day money-back guarantee. Email us within 30 days of receiving your order. See our Refund Policy for details.

What if my order arrives damaged or wrong?

Email us with your order number and a photo, and we'll send a replacement or refund you.

Do I need an account to order?

No, you can check out as a guest.

How do I contact you?

Email unknownvoidbusiness@gmail.com. We reply within 1 to 2 business days.